Like a lot of cooks I tend to travel with my knives in tow. It is really convenient to have your tools with you but can be a drag to have to tote around a bulky knife case. I went in search of a leather knife roll that would carry up to five knives and a steel. I wanted something soft and easy to throw into my luggage. I went to most of the higher end kitchen stores as well as the chef supply stores on Bowery with no luck. I Googled and Yahoo’d and Twittered to no avail.
After days of frustration I came across a leather tool belt company in Australia named Maka Tool Belts and Leather Accessories. They had exactly what I needed and I immediately ordered it. At first I was excited and then immediately had buyer’s regret because I have been victimized on the internet before. An overseas company, simple no bells and whistles website, my PayPal account would not work…all of a sudden I was filled with dread that I had just been had. I really wanted my knife roll so I took a deep breath and decided to go against my instincts and have some trust and patience for once.
Three weeks went by and no word from Maka about my knife roll and my radar went back up…Where is it? Why did I give my credit card#? Why am I so impulsive?
I sent out an email to the company and began an email dialog with the company’s owner, Mick Kerkam. I was really surprised by his quick responses and committment to customer care. He kept me informed of the progress, explained the delays and even wrote me to see if the package had arrived on my end.
The parcel eventually arrived, it had been sent through the regular mail, and was covered in foreign postage. The leather knife roll, made from very high quality suede and fastened with thin strips of kangaroo leather was perfect for my needs. The craftsmanship was evident; it was obvious that Mick had put the same pride in his work that he did in his customer service.
So, if you are looking for a traveling knife roll or any other kind of leather tool products take a look at http://www.maka.com.au/products.php?cat=1 and drop Mick Kerkam an email…He’ll take good care of you.